{"id":3196,"date":"2026-11-06T12:53:38","date_gmt":"2026-11-06T12:53:38","guid":{"rendered":"https:\/\/laineservices.com\/academy\/training-calendar-2027\/"},"modified":"2026-11-06T12:53:38","modified_gmt":"2026-11-06T12:53:38","slug":"training-calendar-2027","status":"publish","type":"page","link":"https:\/\/laineservices.com\/academy\/training-calendar-2027\/","title":{"rendered":"2027 Training Calendar"},"content":{"rendered":"

Build your learning plan for 2027. Join our public programmes in person or virtually, or request customised in-house delivery.<\/p>

Download the 2027 calendar<\/a><\/p>

Quarter 1<\/h2>
Programme<\/th>Date<\/th>Who should attend<\/th>In person<\/th>Virtual<\/th><\/tr><\/thead>
Customer Experience & Service Excellence<\/a><\/th>21 January 2027<\/td>Customer Experience and Service Managers, Customer Service Officers, Frontline Teams, Relationship Managers, Sales Professionals and other Customer-Facing Professionals<\/td>GHS 2,000<\/td>GHS 1,300<\/td><\/tr>
AI for Business Productivity & Workplace Excellence<\/a><\/th>4 February 2027<\/td>Professionals across all functions seeking to leverage AI tools to improve productivity, streamline routine tasks and enhance workplace effectiveness<\/td>GHS 2,000<\/td>GHS 1,300<\/td><\/tr>
Strategic Sales & Business Development Excellence<\/a><\/th>24\u201325 February 2027<\/td>Sales Managers and Officers, Business Development Managers and Officers, Account Managers, Relationship Managers and Business Development Professionals<\/td>GHS 3,000<\/td>GHS 2,000<\/td><\/tr>
Strategic Thinking, Decision-Making & Problem-Solving<\/a><\/th>18 March 2027<\/td>Directors, Heads of Department, Senior Managers, HR Leaders and Professionals responsible for strategic planning and organisational decision-making<\/td>GHS 2,000<\/td>GHS 1,300<\/td><\/tr>
Emotional Intelligence for Workplace Success<\/a><\/th>31 March 2027<\/td>Managers, Team Leaders, Supervisors, HR Professionals and Employees seeking to strengthen self-awareness, interpersonal effectiveness and workplace relationships<\/td>GHS 2,000<\/td>GHS 1,300<\/td><\/tr><\/tbody><\/table><\/div>

Quarter 2<\/h2>
Programme<\/th>Date<\/th>Who should attend<\/th>In person<\/th>Virtual<\/th><\/tr><\/thead>
Driving Organisational Performance & Workplace Effectiveness<\/a><\/th>14 - 15 April 2027<\/td>Directors, Senior Managers, Heads of Department, Team Leaders, HR\/L&D Professionals and Leaders responsible for organisational performance and execution<\/td>GHS 3,000<\/td>GHS 2,000<\/td><\/tr>
Employee Relations & Workplace Conflict Management<\/a><\/th>29 April 2027<\/td>HR Managers and Officers, Employee Relations Professionals, Line Managers, Supervisors and Team Leaders responsible for managing workplace relationships and employee concerns<\/td>GHS 2,000<\/td>GHS 1,300<\/td><\/tr>
Talent Management & Succession Planning<\/a><\/th>13 May 2027<\/td>HR Directors and Managers, Talent Management Professionals, HR Business Partners, L&D Managers and Senior Leaders responsible for talent development and workforce continuity<\/td>GHS 2,000<\/td>GHS 1,300<\/td><\/tr>
Effective Leadership & Supervisory Skills<\/a><\/th>26 - 27 May 2027<\/td>Supervisors, First-Line Managers, Team Leaders and Project Leaders responsible for guiding teams, managing performance and delivering operational results<\/td>GHS 3,000<\/td>GHS 2,000<\/td><\/tr>
Financial Acumen for Non-Finance Managers<\/a><\/th>9\u201310 June 2027<\/td>Non-Finance Managers, Department Heads, Team Leaders, Project Managers and Business Unit Leaders with budgetary or resource-allocation responsibilities<\/td>GHS 3,000<\/td>GHS 2,000<\/td><\/tr>
Strategic Client Account Management & Relationship Growth<\/a><\/th>24 June 2027<\/td>Key Account Managers, Client Relationship Managers, Account Executives, Sales Managers, Business Development Professionals and Client Service Professionals<\/td>GHS 2,000<\/td>GHS 1,300<\/td><\/tr><\/tbody><\/table><\/div>

Quarter 3<\/h2>
Programme<\/th>Date<\/th>Who should attend<\/th>In person<\/th>Virtual<\/th><\/tr><\/thead>
Building High-Performing Teams<\/a><\/th>15 July 2027<\/td>Managers, Team Leaders, Supervisors, Heads of Department and Business Unit Heads responsible for team performance and operational results<\/td>GHS 2,000<\/td>GHS 1,300<\/td><\/tr>
HR For Non-HR Managers<\/a><\/th>28- 29 July 2027<\/td>Line Managers, Supervisors, Department Heads, Team Leads, Project Coordinators<\/td>GHS 3,000<\/td>GHS 2,000<\/td><\/tr>
Strategic Procurement & Contract Management<\/a><\/th>5 August 2027<\/td>Procurement and Supply Chain Professionals, Contract Managers, Finance Professionals and Operations Managers involved in sourcing, supplier management and contract administration<\/td>GHS 2,000<\/td>GHS 1,300<\/td><\/tr>
Strategic Women in Leadership Masterclass \u2014 Cohort 5<\/a><\/th>18\u201319 August 2027<\/td>Women Managers, Senior Professionals, Emerging Leaders, Business Owners and Women preparing for greater leadership responsibility<\/td>GHS 3,000<\/td>GHS 2,000<\/td><\/tr>
Compensation, Benefits & Reward Management<\/a><\/th>8\u20139 September 2027<\/td>HR Directors and Managers, Compensation and Benefits Specialists, Reward Professionals, HR Business Partners and Senior Professionals responsible for remuneration and reward strategies<\/td>GHS 3,000<\/td>GHS 2,000<\/td><\/tr>
Workplace Communication & Interpersonal Effectiveness<\/a><\/th>23 September 2027<\/td>Professionals at all levels, Managers, Team Leaders, Supervisors, HR Professionals and Customer-Facing Teams seeking to strengthen workplace communication and professional relationships<\/td>GHS 2,000<\/td>GHS 1,300<\/td><\/tr><\/tbody><\/table><\/div>

Quarter 4<\/h2>
Programme<\/th>Date<\/th>Who should attend<\/th>In person<\/th>Virtual<\/th><\/tr><\/thead>
Strategic Women in Leadership Masterclass \u2014 Cohort 6<\/a><\/th>13\u201314 October 2027<\/td>Women Managers, Senior Professionals, Emerging Leaders, Business Owners and Women preparing for greater leadership responsibility<\/td>GHS 3,000<\/td>GHS 2,000<\/td><\/tr>
Performance Management & Giving Effective Feedback<\/a><\/th>28 October 2027<\/td>Managers, Team Leaders, Supervisors, HR Professionals and Professionals responsible for employee performance, feedback and development<\/td>GHS 2,000<\/td>GHS 1,300<\/td><\/tr>
Effective Leadership & Supervisory Skills<\/a><\/th>10\u201311 November 2027<\/td>Supervisors, First-Line Managers, Team Leaders and Project Leaders responsible for guiding teams, managing performance and delivering operational results<\/td>GHS 3,000<\/td>GHS 2,000<\/td><\/tr>
Strategic Thinking, Decision-Making & Problem-Solving<\/a><\/th>25 November 2027<\/td>Directors, Senior Managers, Heads of Department, HR Leaders and Professionals responsible for strategic planning and organisational decision-making<\/td>GHS 2,000<\/td>GHS 1,300<\/td><\/tr>
Workplace Compliance and Occupational Health and Safety<\/a><\/th>9 December 2027<\/td>HR Managers, Safety Officers, Operations Managers, Facility Managers<\/td>GHS 2,000<\/td>GHS 1,300<\/td><\/tr>
Strategic Planning and Goal Setting<\/a><\/th>16 December 2027<\/td>HR Professionals, Executives, Operations Managers, Business Heads, Department Heads, Managers, Directors, Business Owners<\/td>GHS 2,000<\/td>GHS 1,300<\/td><\/tr><\/tbody><\/table><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":""},"class_list":["post-3196","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t