This programme equips supervisors and managers to translate organisational priorities into clear expectations, structured performance management and stronger team execution.
Learning objectives
- Understand the supervisory role in performance and accountability
- Set clear expectations and manage performance consistently
- Guide, motivate and direct teams effectively
- Improve communication, alignment and execution
- Handle conflict and performance issues professionally
Modules and highlights
- The Role of the Supervisor and Team Leader
- Setting Expectations and Managing Performance
- Driving Accountability and Team Discipline
- Effective Communication for Supervisors
- Managing Conflict and Difficult Situations
- Motivating Teams and Sustaining Performance